| | Loyal customers can be hard to find and the importance of those customers should never be underestimated. In a competitive market you may feel you want to increase your offering and service for some customers, to encourage them to stay loyal to your business. Any form of loyalty programme needs to be considered carefully. To be effective a loyalty scheme should persuade customers to remain loyal when there is a good chance they may stray.
If you need help developing an effective loyalty strategy for your business Ladaki can assist. From scheme generation through to design and production of relevant literature and materials, we can be with you every step of the way.
Not every business needs a loyalty programme, but there are many ways to ensure a higher probability of repeat custom. If you need advice on any aspect of customer retention we would be happy to help. |
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